Educational Resource

Agility PIM explained

What is PIM (Product Information Management)?

01 · Definition

What is PIM?

Managing product information across various channels can be complex and error-prone, leading to inconsistencies and inefficiencies. Product Information Management (PIM) is how enterprises transition from archaic, disconnected, manual processes to a global, go-anywhere commerce strategy that connects people to products.

PIM systems centralize and organize your product data, ensuring it's accurate and consistent.

Did you know?

86% of customers are unlikely to buy products from a brand after an experience with incomplete or inaccurate product information.

Light passing through a prism, breaking into spectral lines
02 · Function

What does PIM software do?

From a consumer's perspective, PIM is everywhere — you've already experienced its benefits.

Findability

If you've entered a few product criteria into a search engine and been presented with relevant results, that's the kind of SEO and findability PIM software delivers.

Consistency

If you've seen a product's specifications online, in a brochure, and on the packaging, and they're all correct and the same, that's the kind of consistency PIM software delivers.

Confidence

If you've made an online purchase with confidence because you've reviewed features, seen photos, and been offered accessories at checkout, that's the compelling content PIM software delivers.

Targeting

If you've received a flyer with a product selection tailored to your interests, that's the kind of targeting PIM software can deliver.

03 · Who Benefits

PIM empowers every team

Sales teams

A single 'source of truth' puts current, correct and complete product information at their fingertips.

Product managers

Onboarding new products from suppliers and data providers is streamlined to reduce time to market.

E-commerce managers

Optimized content improves product findability for better user experience, higher conversion rates, and less cart abandonment.

Marketing teams

Content created for distinct customer audiences can be syndicated across multiple channels in targeted campaigns.

Content teams

The brand image is protected when product descriptions, images, and related content are validated and quality controlled prior to release.

04 · Scope

Types of product data managed

Basic product data

Core identifiers like SKU, name, brand, and category that define each product.

NamesTitlesSKUsUPCsEANsASINsShort Descriptions

Taxonomies & relationships

Hierarchies, cross-sells, upsells, and product bundles that connect your catalog.

CategoriesFacetsVariantsAccessoriesRelationsCross-Sells

Product resources

Datasheets, manuals, and supporting documents that help customers evaluate and use products.

Care InstructionsUser GuidesCertificationTechnical DocsWarrantiesMSDS

Marketing content

Persuasive copy, descriptions, and promotional messaging tailored to each channel.

Long DescriptionsFeatures & BenefitsProduct ComparisonsBundles & Kits

Technical specifications

Detailed attributes like dimensions, materials, and performance metrics for confident buying.

Dimensions & WeightMaterialsIngredientsPackaging

Digital assets

Images, videos, and 3D renders that bring products to life across every touchpoint.

PhotosVideosLogosDocuments

Marketing resources

Brand-approved templates, guidelines, and assets that keep campaigns consistent.

Launch DocumentsProduct PresentationsSEO Data

Localized information

Translated and market-adapted content for every region, language, and locale you serve.

TranslationsCurrenciesCulturally-relevant Images
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See how Agility PIM centralizes, enriches, and distributes your product information across every channel.